Team-Leader

2 - 10 Years

Gurgaon, Bangalore, Mumbai


Job Description

The position holder will be a part of organization’s Sales Communication Team (Voice) and will be responsible for handling the team of outbound sales communication operators.

Job Responsibilities:

 Responsible to deliver defined Team KPIs (Business Targets)
 Ensures his/her team operators are delivering individual outbound/Inbound calls target, Call Done, Conversion, leads & Tickets closure etc
 Monitoring calls, giving feedback, Preparing reports and report to management on areas of improvement
 Conducting team meetings, pre/post/mid shifts.
 Roster/shift planning and control shrinkage

Desired Profile:
 Minimum experience required- 1 years (OB/Inbound Call Center)
 Minimum HSC.
 Good communication skills – Hindi/English both written and oral
 Ability to lead and manage the teams
 Well versed with MS office
 Knowledge of PPTs & creating content will be an added advantage

Salary 49 Thousand 9 Hundered 90 9 To 3 Lac 50 Thousand P.A.
Industry Sales/Marketing
Work Experience 2 - 10 Years
Qualification Secondary School

Key Skills

Team handling telesales

Company Profile

Company Name

Chhariot Solutions

About Company Chhariot Solutions started its operations in January 2007 as a placement agency with a focus on IT industry. Gradually, we have expanded our business operations and now we provide services to a variety of other sectors as well. Our company base is located in Pune (Maharashtra, India). Over the years, we have created our own space among the leading placement agencies. Customer satisfaction is the focal aim of our entire team.
Contact Person Vaishali Jain
Address Pune. State - Maharashtra
Mobile 9923453385
Email ID vaishali.hr@chhariotsolutions.com